UX Campus Library

Our library is divided into sections that relate to our courses


1. Human Factors Litterature

The psychology of how human beings function.

Literature in this part of the library is related to our course in ☞ UX Expert Design Tools

 
 

2. Strategic UX Design

The business value of design and design leadership

Literature in this part of the library is related to our master class in Strategic UX Design

Take the UX Maturity Quiz at NN/Group to explore how the maturity of the UX tools and processes at your organisation and compare to other companies.

 
 
 

Our articles/ webinar recording:

Steer away from your competitors with UX Claims and Unique Selling Points

Times are changing. UX Claims are becoming more and more regulated, and its is increasingly required that UX Claims are supported by data. This presents a huge strategic business opportunity for companies to separate themselves from their competitors via data-driven UX Claims. We have written an article explaining this business opportunity.
☞ Read the full article here

 

Prove the value of your design with effect studies

Your potential costumers will only buy your product of they believe in the value it can give them. The way you document this value is via Effect studies. In the following article, we outline all the steps needed for effect-studies through our X-factor model:
☞ Read the full article here

 

3. User-Centred Design

Design process frameworks to understand and meet real user needs

Literature in this part of the library is related to our master class inUser Centred Design

 
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Our articles

A lot of different professional backgrounds meet in Design. This can create a challenge to communicate  effectively about the design process. How do you solve this? Through establishing a common design language. Our best bet of such a language is the

How to speak ‘double diamond’

A lot of different professional backgrounds meet in Design. This can create a challenge to communicate effectively about the design process. How do you solve this? Through establishing a common design language. Our best bet of such a language is the double diamond framework.


☞ Read the full article

 

Intro til Double Diamond modellen

Læs vores introduktion til grundmodellen i design thinking og brugercentreret design: Double Diamond.


☞ Læs artiklen her

 
 

The Value Proposition Canvas is a great tool to understand and communicate how your product our services can deliver different kinds of value to multiple stakeholders.

The tool is typically used at the end of the first “Design the right thing” diamond.

 
 
 

4. Service Design

Customer Experience Design

Literature in this part of the library is related to our master class in Service Design

 
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Great Service Design explainer videos from NN/group that our teaching is completely aligned with. Here we have curated four videos that gives you a good overview.

 

Designing product and services - an introduction to the nature of service design

The Service Design Blueprint - then main tool we use both to analyse and design services with

From “silos” to a seamless customer experince

In depth with different uses of the service blueprint

Vores Guide Til Service Blueprints:

 

5. Usability Tests

Data-Driven Design

Literature in this part of the library is related to our course in Usability Tests

 
 
 
 

Our articles:

‘Usability Dieselgate’ - why well tested products fail

Sometimes, Products go through extensive testing pre-market, but then still fail in the hands of actual users. In the vast majority of cases, this is caused by a a test situation that fails to imitate the conditions of real-world use. Read more - and learn to avoid the most common pitfalls:

☞ Read the full article


Usability Tests Explained

In this article, we outline the landscape of Usability Testing and address 6 common misconceptions within the field of Usability Tests.

☞ Read the full article